Medical and Mental Health Disclaimer

Not medical advice or treatment

Content may discuss recognised psychological concepts, research findings, treatment approaches, medication categories, or self-help strategies. This does not turn general information into individualized professional advice.

You should not use this website as your only source of information when making decisions about your physical or mental health.

Consult a qualified professional

If you have questions or concerns about your mental health, physical health, diagnosis, medication, symptoms, or treatment options, consult an appropriately qualified professional.

Depending on your location and needs, this may include a:

• doctor or general practitioner;
• licensed or registered psychologist;
• licensed or registered psychotherapist;
• psychiatrist;
• appropriately qualified counsellor;
• pharmacist;
• other regulated healthcare professional.

Seek appropriate professional advice before making decisions about:

• starting, stopping, or changing medication;
• beginning, changing, or ending psychological treatment;
• delaying or avoiding professional care;
• using self-help materials instead of professional treatment;
• undertaking challenging behavioural exercises when your symptoms are severe, complex, or unstable;
• making major health or treatment decisions based on general website information.

Do not disregard professional advice or delay seeking appropriate help because of something you have read on Conquer Social Anxiety.

Medication and medical decisions

Conquer Social Anxiety does not prescribe medication or provide individualized medication advice.

Information about medication, side effects, withdrawal effects, treatment options, or mental-health conditions is provided only for general educational purposes.

Suddenly stopping or changing some medications can cause withdrawal symptoms or other health risks. Medication decisions should be made with an appropriately qualified medical professional who understands your health, treatment history, other medications, and individual circumstances.

If you believe you are experiencing a serious reaction or medical emergency, seek urgent medical assistance.

Courses and digital resources

Every course, email course, worksheet, download, self-reflection tool, and digital resource offered by Conquer Social Anxiety is educational in nature unless expressly stated otherwise.

These resources may help you understand social anxiety and reflect on your patterns. They do not provide:

• psychotherapy or counselling;
• a clinical assessment or diagnosis;
• individualized treatment planning;
• medication management;
• monitoring of your symptoms or safety;
• crisis or emergency support.

An online course or digital resource cannot replace a qualified professional who can assess your individual circumstances, history, risk, diagnosis, and treatment options.

No guaranteed outcomes

We aim to provide clear, careful, and evidence-informed education.

We do not promise that using the website, reading its content, joining an email course, completing an exercise, or purchasing a digital resource will produce a particular:

• mental-health outcome;
• emotional or social improvement;
• symptom reduction;
• treatment response;
• professional, academic, or personal result.

People differ in their symptoms, history, circumstances, health, support systems, treatment needs, participation, and readiness for change. An approach that helps one person may not be sufficient or appropriate for another.

This does not affect your legal rights concerning the quality, description, or delivery of a paid product or service.

Using information responsibly

General educational information should be considered carefully before you apply it to your own circumstances.

This does not mean that social anxiety is your fault or that recovery depends only on effort or willpower. Social anxiety can be affected by many psychological, biological, social, environmental, and personal factors.

You are encouraged to:

• consider whether information is appropriate for your circumstances;
• pay attention to your safety and wellbeing;
• stop an exercise if it creates genuine danger or serious deterioration;
• seek professional guidance when you are uncertain;
• use emergency or crisis services when urgent support is needed.

Responsibility and liability

Nothing in this disclaimer excludes or limits liability where doing so would be unlawful. This includes liability for:

• death or personal injury caused by negligence;
• fraud or fraudulent misrepresentation;
• breach of statutory consumer rights;
• another liability that cannot legally be excluded or limited.

CSA is responsible for loss or damage that is a foreseeable result of our breach of an applicable legal duty or our failure to use reasonable care and skill.

CSA is not responsible for loss or damage that:

• was not reasonably foreseeable;
• was not caused by a breach or fault on our part;
• resulted from using general educational information as individualized medical or psychological advice despite the boundaries explained on this page;
• resulted from unlawful activity, genuine risk-taking, or material misuse of the website or its resources.

Paid products and services remain subject to their descriptions, contractual commitments, and the standards required by applicable consumer law.

For additional information about website use and liability, read the Terms of Service.