Refund Policy

Thank you for shopping at Conquer Social Anxiety.

If, for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns.

The following terms are applicable for any products that you purchased with us.

Definitions

For the purposes of this Return and Refund Policy, the following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

“Company” (referred to as either “the Company”, “we”, “us” or “our” in this Agreement) refers to Conquer Social Anxiety Ltd, 20-22 Wenlock Road, London N1 7GU.

“Goods” refer to the items offered for sale on the Service.

“Orders” mean a request by you to purchase goods from us.

“Service” refers to the Website.

“Website” refers to Conquer Social Anxiety, accessible from https://www.conquersocialanxiety.com/

“You” means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel your order within 14 days without giving any reason for doing so.

The deadline for cancelling an order is 14 days from the date on which you received the goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement. You can inform us of your decision by email: contact@conquersocialanxiety.com

We will reimburse you no later than 14 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.

Condition of Returns

In order for the goods to be eligible for a return, please make sure that:

The goods were purchased in the last 14 days.

The following Goods cannot be returned:

The supply of goods made to your specifications or that are clearly personalized. Note that this is the case for any service that is personalized to your individual needs.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced goods may be refunded. Unfortunately, goods on sale cannot be refunded. This exclusion may not apply to you if it is not permitted by applicable law.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us via email: contact@conquersocialanxiety.com