Terms of Service

Terms of Service

Last updated: July 22, 2026

Welcome to Conquer Social Anxiety.

These Terms of Service explain the rules for using this website and any related resources, products, courses, or services provided by Conquer Social Anxiety Ltd.

By using this website, you agree to follow these Terms and our Privacy Policy. Additional terms may apply when you purchase or access a particular product, course, subscription, or service.

Important purchase terms, including the price, access period, renewal arrangements, and cancellation conditions, will be presented before you place an order. If you do not agree to the applicable terms, please do not use the relevant website feature or complete the purchase.

On this page

Who we are

This website is operated by Conquer Social Anxiety Ltd, a company registered in England and Wales.

Conquer Social Anxiety Ltd
Company number: 13555615
Registered office:
20–22 Wenlock Road
London N1 7GU
United Kingdom

Email: contact@conquersocialanxiety.com

What this website provides

Conquer Social Anxiety is an educational platform focused on social anxiety.

The website may provide:

  • educational articles and guides;
  • self-reflection tools;
  • email courses and newsletters;
  • downloadable resources;
  • online courses;
  • digital products;
  • information about social anxiety, treatment options, and recovery.

The website is intended to help visitors understand social anxiety more clearly and make informed decisions. It does not provide individualized healthcare or professional treatment.

Not medical advice or psychotherapy

The information on this website is provided for general educational purposes.

Educational content only

CSA does not provide medical advice, diagnosis, psychotherapy, individualized mental-health treatment, crisis counselling, or emergency support. Using this website does not create a therapist–client, clinician–client, doctor–patient, or other professional treatment relationship with Conquer Social Anxiety Ltd or Martin Stork.

You should not rely on this website as a substitute for professional assessment, diagnosis, treatment, psychotherapy, medical care, or emergency support.

Decisions concerning your health or treatment should be made in consultation with an appropriately qualified professional who understands your individual circumstances.

If you are in immediate danger, feel unable to keep yourself safe, or are experiencing an acute mental-health crisis, contact an appropriate local emergency or crisis service immediately. See our Crisis Help page for more information.

Age requirement

This website and its products and services are intended for adults aged 18 and over.

By creating an account, subscribing to a restricted service, or making a purchase, you confirm that you are at least 18 years old and legally able to enter into the relevant agreement.

We do not knowingly sell products, courses, or services directly to children under 18.

Acceptable use of the website

You agree to use this website lawfully and in a way that does not harm the website, other users, or Conquer Social Anxiety Ltd.

You must not:

  • use the website for unlawful, fraudulent, harmful, or abusive purposes;
  • attempt to gain unauthorized access to accounts, servers, systems, or data;
  • interfere with the security, performance, or normal operation of the website;
  • upload or transmit viruses, malware, or other harmful code;
  • circumvent access controls or security measures;
  • scrape, harvest, or systematically extract website content or data without permission or another lawful basis;
  • use automated tools, bots, or scripts in a way that places an unreasonable burden on or disrupts the website;
  • misrepresent your identity or impersonate another person;
  • submit threatening, abusive, defamatory, discriminatory, misleading, unlawful, or harmful material;
  • use the website in a way that infringes another person’s rights;
  • use the website in a way that materially violates these Terms.

We may take reasonable and proportionate action if these rules are breached. Depending on the seriousness of the issue, this may include removing content, restricting particular features, suspending an account, or terminating access.

Where practicable and appropriate, we will provide notice and an opportunity to address the issue. Immediate action may be taken where reasonably necessary to protect security, prevent unlawful conduct, stop serious misuse, or protect other users.

Intellectual property

Unless otherwise stated, content on this website is owned by Conquer Social Anxiety Ltd or used with permission and is protected by applicable intellectual-property laws.

This may include text, articles, page structure, original graphics, downloads, course materials, videos, worksheets, logos, branding, and other original content.

You may access, download, or print individual pages or materials for your own personal, non-commercial use, provided that you do not remove ownership notices or present the material as your own.

Unless permitted by law or authorized by us in writing, you must not:

  • copy, reproduce, republish, or redistribute substantial parts of CSA content;
  • sell, license, or commercially exploit CSA content;
  • modify CSA materials or create derivative commercial products from them;
  • use course materials or downloads to create a competing product or service;
  • use substantial parts of CSA content in training datasets, automated systems, or content-generation tools;
  • remove copyright, trademark, attribution, or ownership notices;
  • present CSA content as your own work.

Nothing in these Terms limits uses permitted by applicable copyright law, including lawful quotation, criticism, review, or other applicable exceptions.

If you would like to use CSA material beyond personal use or a use permitted by law, please contact us.

User content and submissions

Comments are not generally enabled across this website. If comments, reviews, testimonials, form submissions, or other user-generated features are made available, you remain responsible for the content you submit.

You must not submit content that is unlawful, abusive, defamatory, discriminatory, threatening, misleading, invasive of privacy, confidential without authorization, or infringing on another person’s rights.

You retain ownership of content you submit. By submitting content for publication or use on the website, you grant Conquer Social Anxiety Ltd a non-exclusive, worldwide, royalty-free licence to store, reproduce, display, format, and otherwise use that content only as reasonably necessary to operate, moderate, promote, or provide the relevant website feature or service.

This licence does not permit us to sell your personal testimonial or use your identity in unrelated advertising without any additional permission required by law.

We may moderate or remove submitted content where reasonably necessary to enforce these Terms, protect other people, comply with law, prevent spam, or maintain the website.

Protect your privacy

Do not submit private, sensitive, confidential, or detailed health information in public comment or review areas.

Email courses and newsletters

If you subscribe to an email course, newsletter, or free resource, we may send you the requested material and related communications in accordance with the information presented when you subscribe.

Where required, marketing emails are sent only with your consent. You can unsubscribe at any time by using the unsubscribe link included in an email or by contacting:

contact@conquersocialanxiety.com

Unsubscribing from marketing emails does not prevent us from sending essential transactional, security, account, or service communications where necessary.

For information about how we handle personal data, please read our Privacy Policy.

Digital products, courses, and payments

Conquer Social Anxiety may offer digital products, online courses, subscriptions, or other paid resources.

Before you place an order, we will provide the material purchase information applicable to that product or service. Depending on the offer, this may include:

  • the total price and applicable taxes;
  • what the product or service includes;
  • technical or access requirements;
  • the access period or duration;
  • whether a subscription renews automatically;
  • payment frequency and cancellation instructions;
  • any applicable refund or cancellation terms.

The order is accepted and a contract is formed when we send an order confirmation or provide access to the purchased product or service, unless the checkout information states otherwise.

Payments may be processed by third-party providers such as Stripe or PayPal. CSA does not normally receive or store your complete payment-card number.

You agree to provide accurate and current payment, billing, and account information.

We may refuse or cancel an order before performance begins where there is a genuine pricing or technical error, suspected fraud, an unauthorized transaction, unavailability, or another legitimate reason. If we cancel an order after receiving payment and you have not received the relevant product or service, we will provide an appropriate refund.

Refunds, cancellations, and consumer rights

The refund and cancellation terms applicable to a particular product, course, subscription, or digital resource will be presented on the relevant sales or checkout page.

Nothing in these Terms excludes, restricts, or replaces consumer rights that cannot legally be excluded or restricted.

Digital content

If you are legally entitled to a cancellation period, you may be asked to provide express consent before receiving immediate access to digital content and to acknowledge that your cancellation right may be lost once supply of the digital content begins.

If the required consent or acknowledgement has not been obtained, your statutory rights remain unaffected.

Services and online courses

Where you request that a service begin during an applicable cancellation period, you may be asked to make an express request for early performance. If you then cancel within that period, you may be responsible for a proportionate amount for services already supplied, where permitted by law.

Faulty or misdescribed content

Statutory remedies may apply if digital content, a product, or a service is faulty, not as described, or not provided with the standard required by applicable consumer law. Any voluntary refund policy is additional to these rights.

For more information, see our Refund Policy or contact:

contact@conquersocialanxiety.com

Account access

Some products or courses may require an account.

If you create an account, you are responsible for keeping your login details reasonably secure and for activity carried out through your account with your authorization.

You must notify us promptly if you believe your account has been accessed without permission.

Unless the applicable offer permits it, account access is for the registered user and must not be shared with other people.

We may restrict, suspend, or terminate account access where reasonably necessary because of fraud, a serious security risk, unlawful activity, improper account sharing, non-payment, or a material breach of these Terms.

Where practicable and appropriate, we will give notice and a reasonable opportunity to address the issue. Nothing in this section limits any refund or other remedy to which you are entitled under applicable law.

Course and product availability

We aim to keep the website, courses, and digital products available and functioning, but uninterrupted access cannot be guaranteed.

Access may occasionally be interrupted because of maintenance, technical problems, security incidents, hosting problems, updates, or circumstances outside our reasonable control.

Free website content and resources may be updated, revised, replaced, or removed as the website develops.

If you have purchased a product or course, we will not make changes that materially reduce what you purchased without a valid reason. Material changes to paid access will be handled in accordance with the purchase terms and applicable consumer law.

Where we discontinue a paid product or service before the end of an agreed access period, we will provide an appropriate remedy, which may include continued access, a reasonable replacement, or a full or proportionate refund, depending on the circumstances and applicable law.

No guaranteed results

Conquer Social Anxiety provides educational information and structured learning resources.

We do not promise that using the website, taking a course, reading educational material, or completing exercises will produce a particular mental-health, emotional, social, professional, academic, or personal outcome.

Results vary because people differ in their circumstances, symptoms, history, environment, support, participation, and needs. An approach that helps one person may not be sufficient or appropriate for another.

This does not affect your legal rights concerning the quality, description, or delivery of a paid product or service.

If you need individualized help, consider consulting an appropriately qualified mental-health professional.

Website information and availability

We aim to provide careful, useful, and reasonably current educational information.

However, general website information may not always be complete, current, error-free, continuously available, or appropriate for your particular circumstances. Research, professional guidance, and treatment practices can also change over time.

Free website content is provided for general educational use. Paid products and services remain subject to the descriptions, commitments, and statutory standards that apply to them.

Nothing in these Terms removes or restricts a legal right or remedy that cannot lawfully be removed or restricted.

Responsibility and liability

Nothing in these Terms excludes or limits liability where doing so would be unlawful. This includes liability for:

  • death or personal injury caused by negligence;
  • fraud or fraudulent misrepresentation;
  • breach of statutory consumer rights;
  • another liability that cannot legally be excluded or limited.

If we fail to comply with these Terms, we are responsible for loss or damage that is a foreseeable result of our breach or our failure to use reasonable care and skill.

We are not responsible for loss or damage that was not reasonably foreseeable when the relevant contract was formed, was not caused by our breach, or resulted from your unlawful use or material misuse of the website.

If you use this website as a consumer, it is provided for personal and non-commercial use. We are not responsible for business losses arising from consumer use, such as loss of profit, revenue, business opportunity, or business interruption.

These limitations do not affect remedies available to you under applicable consumer law.

Privacy

Our Privacy Policy explains how we collect, use, store, share, and protect personal data when you use the website or our services.

Our Cookie Policy provides additional information about cookies and similar technologies.

Governing law and disputes

These Terms and any non-contractual dispute arising from them are governed by the laws of England and Wales.

If you are a consumer living in England or Wales, the courts of England and Wales will generally have jurisdiction. If you live in Scotland, Northern Ireland, the European Economic Area, Switzerland, or another country, you may also be entitled to bring proceedings in the courts of your place of residence.

You may also benefit from mandatory consumer protections under the law of the country where you ordinarily live. Nothing in these Terms is intended to deprive you of protections that cannot legally be excluded by a choice-of-law or jurisdiction clause.

Before starting formal proceedings, we encourage you to contact us so that we can try to resolve the issue.

Changes to these terms

We may update these Terms when our website, services, business practices, or legal obligations change.

The current version will be published on this page with an updated revision date.

Changes normally apply from the date they are published and govern future website use. They will not retrospectively change the material terms of an existing purchase unless:

  • the change is required by law;
  • the change is necessary to address a security or technical issue;
  • the applicable purchase terms permit the change for a valid and clearly stated reason; or
  • you expressly agree to the change.

If a change materially affects an existing paid service, we will provide reasonable notice where appropriate and explain any options or remedies available to you.

Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

Any invalid or unenforceable provision will be treated as modified only to the minimum extent necessary to make it valid and enforceable, where the applicable law permits this.

Contact

If you have questions about these Terms, a purchase, or your account, contact:

Conquer Social Anxiety Ltd
20–22 Wenlock Road
London N1 7GU
United Kingdom

Email: contact@conquersocialanxiety.com

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Continue Learning

These pages provide additional legal, privacy, payment, and website-use information.

Privacy Policy

Learn how CSA collects, uses, stores, shares, and protects personal data.

Cookie Policy

Learn how cookies and similar technologies may be used on this website.

Refund Policy

Read the refund and cancellation information for paid CSA resources.

Legal Notice

Read company and legal information for Conquer Social Anxiety Ltd.

CSA provides educational information—not emergency support and not a substitute for professional diagnosis, treatment, or psychotherapy. If you are in immediate danger or experiencing an acute crisis, contact an appropriate local service immediately. For more information, see Crisis Help and the Medical and Mental Health Disclaimer.